Customer Success Operations Analyst
Company: Tebra
Location: Newport Beach
Posted on: October 8, 2024
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Job Description:
About the Role
The Analyst, Customer Success Operations position reports into
Customer Success Operations and supports Customer Success
leadership. Their role is to help the Customer Success team
consistently achieve performance goals while identifying
opportunities for continuous improvement through new process
enhancements.
To be successful in this role, the individual will be proficient in
data analysis and dashboard creation. They will also partner with
Customer Success leaders and cross-functional partners to plan and
execute process improvement projects.
This person will promote data-driven decision making throughout the
organization by building dashboards, monitoring performance trends,
and performing open-ended analysis to determine root cause impacts
on performance. As they become more familiar with performance
trends and team processes, they will recommend process improvements
and assist teams with implementation.
Your Area of Focus
Your Professional Qualifications
About Tebra
Kareo and PatientPop have joined forces to become Tebra, the
digital backbone for practice well-being. While our teams are still
supporting both products, our new hires and current employees are
now united as Team Tebra.
Tebra aims to unlock better healthcare by helping independent
practices bring modernized care to patients everywhere. Well over
100,000 providers trust Tebra to elevate their patient experience,
and help them grow their practice. At Tebra, we're building the
future of well-being together. That shared vision for tomorrow
begins with compassion and humanity today.
Our Values
Perks & Benefits
In addition to our healthcare benefits, we also offer amazing
perks! Need work from home basics? We offer a discount through
Dell! We also offer a number of resources to help you keep your
mind and body healthy. Check out obe Fitness or Gympass for a great
workout, or LifeWorks Employee Assistance Program to find mental
health resources, along with other resources for everyday
occurrences.
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Keywords: Tebra, Coachella , Customer Success Operations Analyst, Professions , Newport Beach, California
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