Client Care Specialist

Company: VirtualVocations
Location: Irvine
Posted on: November 1, 2024

Job Description:

A company is looking for a Client Care Specialist to provide support and ensure a positive customer experience.

Key Responsibilities

Provide superior customer support through various channels including tickets, chat, and phone
Manage incoming support requests and troubleshoot issues effectively
Enhance FAQ and training materials based on customer feedback and common issues

Required Qualifications

Bachelor's degree preferred
1+ years of customer service or related experience
Self-motivated and proactive team player
Proficiency with MS Office Suite
Experience with Zendesk and staffing or tech companies preferred

Keywords: VirtualVocations, Coachella , Client Care Specialist, Other , Irvine, California

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