Customer Service Representative

Company: Adientone
Location: Corona
Posted on: May 3, 2024

Job Description:

*Job Description:**Responsibilities:* Phone Calls: Answering customer calls and assisting with any scenario presented. Emails: Answering customer emails within 24hrs and assisting with any scenario presented. Warranty Orders: Warranty issues should be resolved by supplying the customer with the fewest items necessary to resolve the issue. Capture inbound sales when appropriate.*Additional Duties:* Demonstrate excellent customer service skills in resolving customer complaints and questions. Practice and ensure compliance with company policies and procedures. Thoroughly understand the Customer Relations manual. Maintain a professional and positive attitude.*Qualifications:*o 2+ years' meaningful work experience preferred.o Strong written and verbal communication skills with ability to communicate across all levels of the organization.o Ability to identify business critical issues quickly and navigate priorities based on last minute changes.o Must be well organized, detail-oriented and have excellent time-management skills.o Display a high level of integrity and professionalism.o Ability to lead and empower individuals and teams.o Proficient in Microsoft Office 365 Suite, especially Teams and Outlook.o Ability to handle a fast-paced call center environment.Job Type: ContractPay: From $17.00 per hourShift:* Day shiftWeekly day range:* Monday to FridayWork setting:* In-personWork Location: In personby Jobble

Keywords: Adientone, Coachella , Customer Service Representative, Hospitality & Tourism , Corona, California